HOW DO I RETURN MY ORDER?
We allow returns up to 30 days from the date of receipt. To start the return process, please contact us for assistance at info@stehlenauto.com. Please note, for a standard return the following conditions apply:
The product must have been purchased from stehlenauto.com within the past 30 days and have a valid order number. Orders from other online marketplaces or sellers are not eligible for return to Stehlen Auto.
All returned items must be in original condition and packaging. Upon receipt back at our facility, the product’s condition will be assessed. Products not in their original condition or missing pieces will be subject to a 25% restocking fee deduction.
Return shipping is free. Once we confirm your return, we email you a prepaid FedEx return label (lower 48 states) for any reason, including fitment, a defect or a change of mind.
We cannot process any refunds until the item has been received back at our warehouse. You can expect your refund to be processed within a week of delivery. Providing a return tracking number or proof of delivery is highly encouraged. Stehlen Auto is not responsible for lost or stolen return packages.
MY ITEM IS DAMAGED, HOW DO I GET A REPLACEMENT?
For defective issues and replacements, please complete our product support form found on Stehlen Auto's warranty page.